Contact information

Contact Us

We'd Love to Hear From You

At Itempuna, we are committed to providing a helpful and straightforward shopping experience. Whether you have questions about our desk organizers, monitor stands, wall file organizers, storage boxes, an existing order, shipping, or returns, our customer service team is here to help.

Customer Support

Email: [email protected]

Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM (UTC+8)

For faster assistance with an existing order, please include your order number and a brief description of your inquiry.

Shipping and Delivery

For information about shipping destinations, shipping fees, order processing, tracking, and estimated delivery times, please refer to our Shipping Policy.

Returns and Refunds

Please contact our customer service team before returning any product. Our standard return window is 30 calendar days from delivery for eligible products, subject to our Return and Refund Policy.

Business Information

Brand Name: Itempuna

Company Name: Henan Ruiyou Information Technology Co., Ltd.

Email: [email protected]

Business Address: Room 03, 16th Floor, Unit 2, Building 16, Shenye Century Village, Southeast Corner of the Intersection of Pingyuan Road and Xinzhong Avenue, Hongqi District, Xinxiang, Henan 453000, China.

Website: https://itempuna.com/

Thank you for choosing Itempuna. We look forward to assisting you.